Contact us

Department of Health

Please submit any feedback. questions and  general enquiries via our online form.

 
Online feedback form
 

Phone: (08) 9222 4222 (switchboard)
weekdays 8am to 5pm 

Street address
189 Royal Street
East Perth WA 6004
Australia

Postal address
PO Box 8172
Perth Business Centre
Perth WA 6849
Australia

Compliments and complaints about health services

If you wish to compliment, comment on, or complain about, any service received in a public hospital, you should first raise your concerns with attending hospital staff either verbally or in writing. This should be done as soon as you are able to do so.

Many public hospitals in Western Australia have a complaints coordinator or a patient liaison officer (external site) with whom you can raise your concerns. You can also contact hospital management or the Chief Executive/ Executive Director of the health service about your complaint.

If your complaint can’t be resolved by the hospital, you can contact the Health and Disability Services Complaints Office.

Health and Disability Services Complaints Office (HaDSCO)

The Health and Disability Services Complaints Office (HaDSCO) is an independent statutory authority offering a free and impartial resolution service for complaints relating to health, disability and mental health services in Western Australia and the Indian Ocean Territories.

Patient enquiries
South Metropolitan Health Service
North Metropolitan Health Service
East Metropolitan Health Service
Child and Adolescent Health Service
WA Country Health Service
Public health
Medicare
Media enquiries
Last reviewed: 07-10-2024