Epiphora (watery eyes) Referral Access Criteria
Epiphora (watery eyes) Referral Access Criteria
| Referrers should use this page when referring patients to public adult ophthalmology outpatient services for epiphora (watery eyes). |
| Emergency referral |
 If any of the following are present or suspected, refer the patient to the emergency department or seek emergency medical advice if in a remote region. |
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| Clinical indications for outpatient referral |
If any of these issues are present, refer to outpatient services through the Central Referral Service (CRS).
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- Refractory intolerable symptoms despite initial primary care management (e.g. management of dry eyes and environmental factors)
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| Mandatory information |
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Referrals missing 'mandatory information' with no explanation provided may not be accepted by site. If 'mandatory information' is not included, the explanation must be provided in the body of the referral (e.g. patient unable to access test in regional or remote areas or due to financial reason).
This information is required to inform accurate and timely triage. If unable to attach reports, please include relevant information/findings in the body of the referral and advise where (provider) investigation/imaging was completed.
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| History |
- Relevant history, onset and duration of symptoms
- Details of previous treatment and outcome
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| Examination |
- Best corrected visual acuity (BCVA) - vision with most recent distance spectacles
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| Investigations |
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| Highly desirable |
| History |
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| Examination |
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| Investigations |
- Other relevant optometrist or private ophthalmologist report
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| Indicative clinical urgency category |
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Category 1
Appointment within 30 days
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No defined category 1 criteria
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Category 2
Appointment within 90 days
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No defined category 2 criteria
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Category 3
Appointment within 365 days
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